JOB OPENINGS

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Application Process, Requirements, and Disqualifiers for Police Officer and Cadet:

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Sworn In Job Openings

Civilian Job Openings

911 Call Taker

$43,201.60 - $53,996.80 Annually
Support Services

Closing 12/29/2025

Description
Under general supervision the 911 Call Taker answers, processes and enters 911 emergency and non-emergency calls for service into the Computer Dispatch system for service dispatch. This position is safety sensitive and requires an in-depth background investigation and drug screening.

Posted pay range is the starting salary. Pay rate offered is based on experience.

Examples of Duties
Shift work in a 24-hour operation, including weekends, holidays, and on-call status; answers records and handles 911 emergency and non-emergency calls via administrative and 911 emergency phone lines for police, fire and animal control; remains calm during stressful calls; obtains information from callers regarding the nature of the incident, severity, location, descriptions of individuals; transfers calls to other agencies or departments as needed; proper use of 9-1-1 system, including text-to-911; utilization of TTY and OMNIXX systems; utilizes verbal skills to calm excited and/or abusive callers; obtains necessary information from callers, relays information from callers to public safety personnel in written format; listens to calling parties while typing information into dispatch system and listening for updates from other 911 personnel.

Maintains and updates various logs and computer data files of officer activities (incident reports, accident reports, stolen or repossessed property logs, maps, shift logs, etc.) Performs data entry of officer activities for logs and records.

Operates and maintains telecommunications and office equipment used in the performance of daily tasks.

Utilizes knowledge of city ordinances, city services and departmental procedures to assist department personnel and citizens; utilizes a variety of databases, and files to obtain necessary information; creates calls for service in a Computer Aided Dispatch (CAD) system for citizens, police, and fire personnel.

Performs computer and manual records checks for officers on individuals, locations, vehicles and other property, verifying warrants, criminal history, suspended or expired license, or reports of stolen property with originating agencies.

Enters information into Texas and National Crime Information computer systems and alerts state and federal agencies of stolen vehicles and property, missing persons, etc.

Assists persons using Telecommunications Device for the Deaf (TDD).

Other duties as assigned.

Experience and Training
High School Diploma or equivalent

One (1) year of general work experience required.

Preferred customer service experience involving one (1) or more of the following: heavy phone contact; data entry/form completion; complaint resolution; processing order/inquires.

Experience with Microsoft Word, Excel and Outlook.

Certificates and Licenses Required
Ability to work shift work, including days, nights, weekends and holidays.

Required to obtain TCIC/NCIC Certification within six (6) months of employment.

Required to complete 80-hour Basic Telecommunicator Course to obtain Texas Commission on Law Enforcement License within one (1) year of employment.

Required to obtain CPR certification required by the Texas Commission on Law Enforcement License within one (1) year of employment.

Must have completed Criminal Justice Information Services (CJIS) Training upon hire.

Maintains license & certifications; complete required training hours mandated by state and department; strict adherence to Federal, State and Departmental regulations regarding Criminal Justice Information Systems.

Valid Class C Texas driver's license, or ability to obtain license prior to employment preferred.

Bilingual (Spanish, Hindu, Vietnamese) preferred.

Crime Scene Specialist - Latent Prints

$49,920.00 - $62,420.80 Annually
Police Criminal Investigations

Closing 8/19/2024 11:59 PM Central

Description
Under general supervision, the Crime Scene Specialist responds to crime scenes and other serious incidents for the purpose of documenting and gathering evidence.

Posted range is the starting salary. Pay rate offered is based on experience.

Examples of Duties
Responds to crime scenes, death investigation scenes, traffic fatalities, and vehicle impound lots in a timely manner; responds to follow up scenes such as search warrants and hospital visits.

Documents the scene using photographic and video equipment; attends and photographs autopsies; organizes photographs taken by others; maintains the integrity of digital images.

Processes scenes for latent prints; properly identifies and collects items of evidence; maintains chain of custody.

Examines and identifies latent prints; properly stores and manages latent prints; organizes and maintains a database of all latent prints; compares latent fingerprints and palm prints to the candidate list generated by an NGI and AFIS system; obtains known fingerprints and palm prints; responds to scenes where officers need assistance; maintains files of known fingerprints; teaches basic latent print processing skills; creates charts and other visual aid.

Examines, handles, and documents various firearms and cartridges which will be used as optimal candidates for entry into the National Integrated Ballistics Information Network (NIBIN).

Maintains transferred evidence in a secure environment; collects swab samples from barrels of firearms; assists patrol officers with evidence processing, packaging etc.; handles hazardous substances; writes detailed reports; testifies in court to work performed.

Assists with creating mock crime scenes; maintains supplies and equipment; provides public fingerprint services; cleans the crime scene office; manages the on-call schedule; attends update trainings and various speaking engagements.

Experience and Training
High School Diploma or GED Equivalent

Minimum of four (4) years of full-time employment in a crime scene investigator or related position. Work experience can be substituted for a Bachelor's degree in a science or crime scene related field from an accredited university.



Certificates and Licenses Required
Crime scene certification through I.A.I. preferred

Latent and palm print course completion preferred or successful completion within two (2) years of hire

Valid State of Texas Driver’s License or ability to get one within 30 days of hire.

The City of Round Rock provides its employees with a comprehensive benefits package to attract and retain a highly skilled workforce.




EQUAL EMPLOYMENT OPPORTUNITY (RRPD Department Policy 2/1.31.00)

It is the policy of this Department not to discriminate against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, disability, age, equal pay, genetic information, or any other manner that violates the law. No artificial barriers shall be intentionally or otherwise created to deny either qualified applicants for employment or current employees of the Department equal employment consideration. Violations of this policy shall be cause for disciplinary action.