Application Process, Requirements, and Disqualifiers for Police Officer and Cadet:
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Description
Under general supervision the Public Safety Communications Operator provides police, fire and animal control response to the public, as well as non-emergency assistance to citizens as well as interdepartmental and outside agency members.
Posted range is the starting salary. Pay rate offered is based on experience.
Examples of Duties
Shift work in a 24-hour operation, to include working weekends, holidays and on-call; answers both administrative service telephone lines and 911 calls for emergency services; obtains information from callers regarding nature of incident, severity, location, descriptions of individuals; transfer calls to other agencies or departments when necessary; exhibit proper use of 911 system, including text-to-911 ; utilization of TTY and OMNIXX systems; exercises verbal skills to calm excited or abusive callers, obtains necessary information from callers, relays information to public safety personnel in written format. Listens to calling parties while typing information into dispatch system and listening for updates from other communication personnel.
Utilizes knowledge of city ordinances, city services and departmental procedures to assist department personnel and citizens; utilize a multitude of databases, and files to obtain necessary information; create calls for service in a Computer Aided Dispatch (CAD) system for citizens, police, and fire personnel.
Utilizes radio channels and CAD systems to coordinate the work of police and fire personnel, other agencies, on a constant basis and when managing crisis incidents; document events in a records management system; maintain professional radio, telephone and CAD etiquette; maintain awareness of all public safety and emergency units assigned and any resources requested; prioritize events and continually adjust based on incoming calls and changing factors; utilize local/regional mapping; maintain awareness of events handled by other 911 personnel; update incidents with information from callers, officers, and personnel.
Maintains paperwork by processing warrants; enters criminal trespassing warrants, verify warrant entry paperwork free from error, file paper copies in filing cabinets, process rider forms; complete daily shift reports; attends daily shift briefing; maintains awareness of operation plans, enforcement programs and staffing levels.
Assists persons using Telecommunications Device for the Deaf (TDD).
Experience and Training
High School Diploma or equivalent.
One (1) year of experience as a 911 Call Taker/Emergency Services Dispatcher, preference if currently holding a Texas Public Safety Communications License OR Two (2) years general work experience.
Preferred experience and training which provides the required knowledge, skills, and abilities (i.e., high volume call center, in-depth problem solving, priority management.
Experience with Microsoft Word, Excel and Outlook
Certificates and Licenses Required
Required to have or obtain TCIC Full Access certification within 6 months of hire.
Must have completed Criminal Justice Information Services (CJIS) Training upon hire.
Required to complete 80 hours Basic Telecommunicator Course to obtain Texas Commission on Law Enforcement License within one (1) year of employment.
Required to obtain CPR certification required by the Texas Commission on Law Enforcement License within one (1) year of employment.
Ability to work shift work, including days, nights, weekends and holidays.
Maintains license & certifications; complete required training hours mandated by state and department; strict adherence to Federal, State and Departmental regulations regarding Criminal Justice Information Systems.
Valid Class C Texas driver's license, or ability to obtain license prior to employment preferred.
Bilingual (Spanish, Hindi, Vietnamese) preferred.
Description
Under general supervision, the Evidence Technician maintains all property and evidence seized or kept by the police department. This is accomplished by receiving and storing all evidence collected by the police department; ensuring a continuous chain of custody; responding to and fulfilling requests on evidence. The Evidence Technician is responsible for researching and using appropriate means to complete final dispositions.
Posted range is the starting salary. Pay rate offered is based on experience.
Examples of Duties
Manages the ordering, storing, and furnishing of evidence supplies for all divisions within the Police Department by assessing main evidence, packaging rooms, and holding cells for replenishment of supplies; creates a list of and distributes supplies; manages main evidence storage.
Manages intake and storage of all property and evidence collected by the Police Department; stores property in appropriate locations; contacts officers for more information on issues that need to be corrected. Research cases for court disposition; completes appropriate means of final disposition for all property and evidence.
Responds to and fulfills requests for evidence from other agencies as well as within the department by researching cases and maintaining a log of all requests; makes copies of available evidence; manages and prepares evidence to be released; transports evidence to county and district attorney's offices weekly.
Maintains organized records related to property and evidence by sorting and collecting paperwork from property; sort's paperwork in order of case; scans paperwork and electronically attaches to case file.
Handles support and training pertaining to evidence and property for all divisions within the Police Department by providing support to officers managing cases as needed; trains and advises officers on correct packaging of evidence.
Maintains knowledge of the law and policies regarding the management of evidence and property by attending training; reviews all department policies and procedures; maintains evidence packaging manual.
Manages the delivery of evidence to and from court, laboratories, prosecutor's offices, and other locations by tracking information and safely securing the transportation of evidence; accepts and releases to agencies and police department; updates chain of custody forms.
Experience and Training
Graduation from high school or GED equivalent. Plus, six (6) months of advanced study or training obtained from an accredited college, technical, business, vocational, or correspondence school.
Minimum one (1) year required in records or inventory management.
Certificates and Licenses Required
Valid Texas Driver's License.
Certification from the International Association of Property and Evidence Technicians preferred or completion within the first six (6) months of employment.
Description
Under general supervision, the Supervisor – Evidence supervises the daily operational activities of the Evidence Unit in the storage and maintenance of evidence in a highly secure area to comply with statutory, accreditation and City policy requirements, priorities, time limitations and other specifications.
Posted pay range is the starting salary. Pay rate offered is based on experience.
The ideal candidate for this role is someone who excels at working with the public and communicates clearly, professionally, and with confidence. They understand the importance of accuracy, confidentiality, and maintaining a meticulous chain of custody within a law enforcement environment. This person is organized, attentive to detail, and naturally inclined toward process improvement, while also being comfortable collaborating with officers, detectives, and other City staff. Those who thrive in this role enjoy supporting a mission-driven team, bringing consistency and integrity to their work each day, and contributing to a department that values professionalism and service to the community.
Examples of Duties
Enjoys supporting a mission-focused team that serves the community
Supervise daily operations of the Evidence Unit, ensuring proper handling, processing, and filing of evidence.
Maintain strict chain-of-custody standards, ensuring accuracy, security, and compliance with policy, accreditation, and statutory requirements.
Review staff work for quality, completeness, and adherence to procedures.
Coordinate transfers, releases, and disposals of evidence for citizens, courts, and law enforcement personnel.
Ensure secure storage, space availability, and correct placement of sensitive or high-value evidence.
Oversee and maintain accurate records, logs, and reports (weekly, monthly, quarterly, and annual).
Train new employees and help develop improvements to evidence-handling procedures.
Serve as a resource to internal staff, officers, detectives, and the public regarding the disposition of property in police custody.
Experience and Training
Graduation with an associate degree from an accredited college, technical, business, vocational, or correspondence school.
Minimum of two (2) years working with the public and at least one (1) year in a similar job-related field. One (1) year experience in a lead or supervisory capacity is preferred. Additional experience may substitute for the education requirement on a year-for-year basis.
Description
Under general supervision, the Supervisor - Crime Scene supervises the daily operational activities of the Crime Scene Unit with technical and scene processing support for city crime scenes by photographing, video graphing, sketching, marking, collecting, processing, and examination of physical evidence to comply with legal and scientific requirements.
Posted range is the starting salary. Pay rate offered is based on experience.
Examples of Duties
Supervises assigned staff in processing crime scenes, collecting evidence, taking photographs and videos, collecting fingerprint evidence, and related duties. Reviews evidence collected by subordinates for quality and completeness.
Processes crime scenes and collects evidence. Plans and prepares for scheduled appearance in court as an expert witness. Utilizes crime scene identification equipment including Automated Fingerprint Identification System (AFIS), Next Generation Identification (NGI), National Integrated Ballistic Information Network (NIBIN), and video cameras, Faro, lights fingerprint processing equipment, etc.
Completes and reviews activity reports, vehicle maintenance requests, purchase requisitions, crime scene reports, evidence collection supplies and inventory forms, and various other forms and documents. Prepares various weekly, monthly quarterly and/or yearly reports. Maintains logs, statistics, and technical information. Coordinates personnel and participates in the instruction of training by developing and maintaining training for new employees. Develops and evaluates recommendations for changes in policies, procedures, and practices for the unit.
Experience and Training
Graduation with a bachelor’s degree from an accredited university.
Minimum of two (2) years working with the public and at least one (1) year in a similar job-related field.
One (1) year experience in a lead or supervisory capacity is preferred. Additional experience may substitute for the education requirement on a year-for-year basis.
Certificates and Licenses Required
IAI Certification as a Certified Latent Print Examiner or Certification as a Crime Scene Analyst required or ability to obtain within six months of hire.
The City of Round Rock provides its employees with a comprehensive benefits package to attract and retain a highly skilled workforce.
It is the policy of this Department not to discriminate against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, disability, age, equal pay, genetic information, or any other manner that violates the law. No artificial barriers shall be intentionally or otherwise created to deny either qualified applicants for employment or current employees of the Department equal employment consideration. Violations of this policy shall be cause for disciplinary action.
Round Rock Police Department
2701 N. Mays St.
Round Rock, TX 78665
512.218.5500 Non-Emergency Line