Application Process, Requirements, and Disqualifiers for Police Officer and Cadet:
The Victim Services Advocate provides a variety of support services to victims of crime, law enforcement and the community. This is accomplished by providing crisis intervention; tracking and supporting victims throughout the legal process; advising victims of their rights; and coordinating application for compensation.
Examples of Duties: Respond to requests for services by police department personnel and members of the community. Provide or arrange for transportation of victims for police related matters. Respond to telephone calls from victims, community members and other agencies. Develop and maintain relationships with service providers and coordinates services for victims and persons in need. Works cooperatively with the officers and detectives, while advocating for the rights of the victims of crime, as outlined in the Code of Criminal Procedure, Chapter 56-Rights of Crime Victims. Assist with administration of the Victim Services Volunteer program including scheduling and monitoring the program in the absence of the coordinator. Provide emotional and moral support to victims and relay pertinent information to detectives. Provide care of minors or infants when in temporary custody. Conduct follow-up contact with victims of crime and provides referrals to other agencies.
The Animal Control Officer position promotes community awareness of the humane treatment of animals by enforcing the ordinances and statutes of the city related to animals
Examples of Duties: Educates citizens by providing information while on patrol/duty; generates and issues handouts about animal care, law, and registration requirements; meets with citizens and answers questions; attends monthly vaccination clinics. Investigates ordinance violations by interviewing reporting parties and witnesses; investigates dangerous animals and animal bite incidents; creates accurate and detailed reports; documents rabies exposure cases to report to the Texas Department of State Health Services; impounds wildlife and domestic animals. Handles rabies exposure cases by capturing potentially rabid animals to humanely euthanize; prepares rabies suspect specimens; transports rabies specimens for testing; responds to all calls and removes all high risk animals. Provides assistance to animals by impounding and providing first aid to injured or sick wildlife as well as domestic animals; transports animals to veterinary clinics; give authorization to police officers to dispatch severely injured or sick animals when necessary.
Under general supervision the Public Safety Communications Operator provides police, fire and animal control response to the public, as well as, non-emergency assistance to citizens as well as interdepartmental and outside agency members.
Examples of Duties
Shift work in a 24-hour operation, to include working days, nights, weekends, holidays and on-call; answers both administrative service telephone lines and 911 calls for emergency services; obtains information from callers regarding nature of incident, severity, location, descriptions of individuals; transfer calls to other agencies or departments when necessary; exhibit proper use of 911 system, including text-to-911 and Smart911; utilization of TTY and OMNIXX systems; exercises verbal skills to calm excited or abusive callers, obtains necessary information from callers, relays information to public safety personnel in written format. Listens to calling parties while typing information into dispatch system and listening for updates from other communication personnel.
Utilizes knowledge of city ordinances, city services and departmental procedures to assist department personnel and citizens; utilize a multitude of databases, books, and files to obtain necessary information; create calls for service in a Computer Aided Dispatch (CAD) system for citizens, police, and fire personnel.
Utilizes radio channels and CAD systems to coordinate the work of police and fire personnel, other agencies, on a constant basis and when managing crisis incidents; document events in a records management system; maintain professional radio, telephone and CAD etiquette; maintain awareness of all public safety and emergency units assigned and any resources requested; prioritize events and continually adjust based on incoming calls and changing factors; utilize local/regional mapping; maintain awareness of events handled by other 911 personnel; update incidents with information from callers, officers, and personnel.
It is the policy of this Department not to discriminate against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, disability, age, equal pay, genetic information, or any other manner that violates the law. No artificial barriers shall be intentionally or otherwise created to deny either qualified applicants for employment or current employees of the Department equal employment consideration. Violations of this policy shall be cause for disciplinary action.